AI at Work: Beyond the Basics

This course is for people who already use AI at work and want to get more out of it. This course is the next step for people who are already using AI at work and want to do more with it.

Each session covers a different area of AI use. You will learn how to use AI features built into the apps you already work in, including word processors, spreadsheets, and presentation tools. You will set up custom instructions so every AI conversation starts with the tool already knowing who you are and how you work. You will build and use Projects or equivalent features to organize your AI work by context. And you will practice using AI for more complex tasks: analyzing information, preparing for high-stakes situations, and working through decisions that require more than a quick answer.

You will leave each session having done that work across a wider range of tools and situations than most people explore on their own. Prerequisite: Basic experience using AI tools for everyday work tasks such as writing, summarizing, and getting answers to questions.